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"Achieve perfect balance in the distribution of cases"
| Case
Coordinator provides caseload management
analysis tools, developed specifically for setting caseloads to fit the
organization practice settings and leverage quantitative casework load
goals. Each Case Manager’s case mix can be assessed to determine whether
amounts of casework assigned are realistic and allows Case Managers to
maintain quality standards. Supervisors can perform movement of electronic
case transactions.
Special Features:
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Caseload
workflow re-distribution |
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Automated
case routing by rules |
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